Updated Privacy Policy

The new General Data Protection Regulation (GDPR) comes into force on 25th May 2018 and sets out new requirements for all businesses about how data is collected and managed. Under these rules, the privacy policy for how your data is collected and managed has been updated below.

  • What information is being collected?
Your name and email have been added to the online booking system Bookwhen to manage your booking. If you also consent to receive marketing materials, such as the monthly newsletter,  from Lucy Lucas Yoga, your first name and email will be stored on Mailchimp.
  • Who is collecting it?

Lucy Lucas Yoga is the trading name of Carman Coaching Limited. Booking details are stored by Bookwhen, an online booking system. Individuals who consent to receive marketing communications will have their data stored in Mailchimp, an online direct marketing platform.

  • How is it collected?

When you make a booking through Bookwhen, you data is captured at point of entry. When you agree to receive marketing materials your data is collected manually from your consent email and entered into Mailchimp. Alternatively, you can consent to receive marketing materials through the subscriber option on the website. Subscriber details from the website go directly to Mailchimp.

  • Why is it being collected?

Your name and email are collected by Bookwhen in order to identify you and your booking. This also allows you to make any changes to your booking, and also for me to contact you in case of late class changes or cancellations.

Your first name and email are collected into Mailchimp in order to send marketing communications such as the monthly newsletter. You will only receive this if you have given your active consent.

  • How will it be used?

Any data collected on Bookwhen will only be used to manage your bookings. Data on Mailchimp is used to create a list of those who wish to receive marketing communications.

  • Who will it be shared with?

Your data will not be shared with any other party

  • What will be the effect of this on the individuals concerned?

If you wish to receive marketing communications you must give ACTIVE consent by clicking through this link here. If active consent is not received, then you will not receive any marketing materials, newsletters, promotions or other similar communications.

  • Can I access my data?

Yes, you can request to see the data we hold by clicking here

  • What if I want to complain?

Please email me with your complaint using this link here

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